BBB Reliability Report for
21st Century Legal Services, Inc.
   
 
BBB Rating is F
21st Century Legal Services, Inc. F 1
Rating Explanation
Company Rating F
Our opinion of what this rating means:
We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices.

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My Experience
Not Yet Reviewed
TrustLink Rating:
based on 0 reviews
Company Profile
21st Century Legal Services, Inc.
Address:  
8816 West Foothill, Suite 103-350
Rancho Cucamonga, CA  91730
Tel: (909) 987-2321
Fax: (909) 944-8558
Web Site:   http://www.21stcenturyremod.co...
Contact:   Customer Service -
Business Start Date:   2/24/2005
Company ID:   100074539
Nature of Business:

This company's business is providing foreclosure consultant services.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

Effective October 11th, 2009, it is illegal to collect any fees, regardless of the form, for negotiating or attempting to negotiate a loan modification for a residential mortgage. All services must be fully completed before any charges can be imposed. It is also illegal to divide advance fees or services into components for the purpose of avoiding this law.

Housing and Development approved housing counselors are exempt from this law.
 

Licensing

Agency:
License Number:
Status:

As of July 1, 2009, any person or company who performs or promises or offers to perform the services of a foreclosure consultant must register with the Attorney General’s Office, post a $100,000 bond, obtain a certificate, or go out of business. As of our last verification, on October 19, 2009, this company was not registered to provide foreclosure consulting services. For the most up to date registration information, you can contact the Attorney General’s Office, Foreclosure Consultant Registration Program, Consumer Law Section, 300 South Spring Street, Suite 1702, Los Angeles, CA 90013, or visit their website at www.sos.ca.gov/business/sf/.

»View All Licenses

Government Actions

Agency: Attorney Generals where no BBB (AG)
Description: On June 25, 2009 the Ohio Attorney General’s office filed a complaint in Franklin County Superior Court against this company and its principal, seeking declaratory relief, preliminary and permanent injunction, and restitution for victims.

The complaint alleged the company promised to help Ohio homeowners restructure their home loans collecting advance fees between $1,500 and $2,6...
  »More

Accreditation

This company is not accredited by the Better Business Bureau. This fact does not disparage the company in any way.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Rating Reasons

Significant reasons for this rating:
Unanswered ComplaintsGovernment Action

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Most complainants allege the company fails to obtain loan modifications, or otherwise provide foreclosure assistance services. Many complainants allege unfulfilled contracts and inability to obtain refunds. Some complainants allege the company failed to contact their lenders or they resolved their...   »More

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
3Making a full refund, as the consumer requested
3Making a partial refund
4Agreeing to perform according to their contract
4Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement
247Unanswered
0Unassigned
261 Total