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BBB Reliability Report for
Al & Ed's Autosound

A BBB Accredited business since 12/17/2007

Al & Ed's Autosound A 1

Rating Explanation

Company Rating A

Our opinion of what this rating means:
An extremely high rating. The condition that lowers this grade from A+ is not what we believe to be a significant one.

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TrustLink Rating:

based on 2 reviews

Company Profile

Al & Ed's Autosound

Address:	6855 Hayvenhurst Avenue Van Nuys, CA 91406 Tel: (818) 908-5700 Fax: (818) 908-5701	» See more photos on TrustLink
Web Site:	http://www.al-eds.com
Contact:	Barry Hodis - Operations Manager
Business Start Date:	6/21/1954
Company ID:	13204675

Nature of Business:

This company's business is sale and installation of electronic and auto sound systems.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Licensing

Agency:
License Number:
Status:

In California, businesses offering electronic equipment or appliance installation or repair, car audio or alarm installation are required to be registered with the Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation. For the most up-to-date information regarding the licensing status visit http://www.bearhfti.ca.gov/license_chk.shtml or by call (916) 574-2041 or (916) 574-2069

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Government Actions

We know of no government action taken against this company.

Accreditation

This company has been accredited since 12/17/2007 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Advertising Review

No questions about the truth of this company's advertising has come to our attention.

Addl. Company Info

Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of Cmpl	Type of Response
2	Making a full refund, as the consumer requested
1	Making a partial refund
19	Agreeing to perform according to their contract
0	Refusing to make an adjustment
2	Refuse to adjust, relying on terms of agreement
0	Unanswered
0	Unassigned

Total