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BBB Reliability Report for
Best Travel Store, Inc.

A BBB Accredited business since 09/16/2002

Best Travel Store, Inc. A- 1

Rating Explanation

Company Rating A-

Our opinion of what this rating means:
An excellent rating. A company with this rating may not rate higher because of a greater number of rate-lowering factors, but we do not consider them to be factors that would likely adversely affect consumer transactions.

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TrustLink Rating:

based on 2 reviews

Company Profile

Best Travel Store, Inc.

Address:	694 West Foothill Blvd Monrovia, CA 91016 Tel: (626) 256-1249 Fax: (626) 256-1539	» See more photos on TrustLink
Web Site:	http://www.bt-store.com
Contact:	Darja Cadez -
Business Start Date:	4/1/1992
Company ID:	13179353

Nature of Business:

This company's business is providing travel agency services.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Licensing

Agency: Seller of Travel Program (CA AG)
License Number: 2065177
Status: Valid

California law requires all sellers of travel to register with the Attorney General's Office and to display the registration number on all advertising. While not assuring that a company is reputable, a valid registration signals that the seller of travel has at least followed the law to be registered. To verify registration, you can contact the Registrar by writing to, the Seller of Travel Registration Unit at 300 South Spring Street, Los Angeles, CA 90013; fax your query to (213) 897-8846, or call them at (213) 897-8065

Government Actions

We know of no government action taken against this company.

Accreditation

This company has been accredited since 09/16/2002 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Advertising Review

No questions about the truth of this company's advertising has come to our attention.

Addl. Company Info

Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of Cmpl	Type of Response
1	Making a full refund, as the consumer requested
0	Making a partial refund
14	Agreeing to perform according to their contract
2	Refusing to make an adjustment
4	Refuse to adjust, relying on terms of agreement
0	Unanswered
0	Unassigned

Total