Los Angeles, Orange, Riverside, and San Bernardino Counties of Southern California
This company provides online consumer credit reports and scores, credit monitoring products, and other credit-related information.
Bureau's Comments and Analysis of Company's Business:
In general, this company offers a credit report and, in some cases, credit score for free upon enrolling into a credit monitoring membership agreement. Enrollees are charged for the membership on an ongoing basis unless you cancel the agreement before the next 30 day billing period.
Agency: License Number: Status:
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We know of no government action taken against this company.
This company is not accredited by the Better Business Bureau. This fact does not disparage the company in any way.
All Americans are entitled to one free credit report each year from each of the three major credit reporting agencies -- Equifax, Experian, and Trans Union. The free credit reporting service recently marked its first anniversary of availability across the 50 states. To get a copy of your free annual credit report, you can; call... »More
No questions about the truth of this company's advertising has come to our attention.
Bureau Summary and Analysis of customer complaints and company responses:
Complainants generally allege that they ordered a "free" credit report but were later charged by the company for credit monitoring services. Others complain that they were charged immediately for the free credit report. In some cases, customers allege that they cancelled their membership but conti... »More
The following grid displays the number and responses to complaints over the last 36 months: