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BBB Reliability Report for
Credit Report America
   
 
BBB Rating is F
Credit Report America F 1
Rating Explanation
Company Rating F
Our opinion of what this rating means:
We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices.

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My Experience
1 Star Rating
TrustLink Rating:
based on 1 review
Company Profile
Credit Report America
Address:  
5300 Ontario Mills Parkway Unit 400
Ontario, CA  91764
Tel: (800) 712-7224
Fax:
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Web Site:   http://www.creditreportamerica...
Contact:   Mark Adamson - Contact
Business Start Date:   1/15/2009
Company ID:   100078558
Nature of Business:

This company's business is providing credit information services.
BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

By ordering instructions to obtaining a free credit report on this company's website, you will be automatically enrolled in a 3-day free trial of Credit Report America's membership site. Your membership with CreditReport America requires a $2.95 activation fee. If you fail to cancel your membership within 3 days of enrollment, you will be billed $9.95 for each month that you continue your membership. According to the website, you may cancel b...  »More

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.  

Accreditation

This company is not accredited by the Better Business Bureau. This fact does not disparage the company in any way.

Other Considerations

Under federal law, you have the right to receive a free copy of your credit report once every 12 months from each of the three nationwide consumer reporting companies.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Addl. Company Info
Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Complainants allege unauthorized credit or debit card charges, receipt of unwanted products or services, and inability to cancel or receive refunds or credits. Customers complainthey agreed to receive a free credit report on the company's website, giving a credit or debit card number for the activa...   »More

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
7Making a full refund, as the consumer requested
1Making a partial refund
15Agreeing to perform according to their contract
58Refusing to make an adjustment
31Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
112 Total