BBB Reliability Report for
Exploretalent.com
   
 
BBB Rating is F
Exploretalent.com F 1
Rating Explanation
Company Rating F
Our opinion of what this rating means:
We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices.

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My Experience
5 Star Rating
TrustLink Rating:
based on 20 reviews
Company Profile
Exploretalent.com
Address:  
8033 Sunset Blvd Suite 580
West Hollywood, CA  90046
Tel: (323) 785-2020
Fax: (323) 785-2012
Web Site:   http://www.exploretalent.com
Contact:   Robert Berg - Owner
Business Start Date:   1/2/2003
Company ID:   13204121
Nature of Business:

This company's business is providing an online database for talent to locate auditions and jobs.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

Explore Talent advertises talent submission services via their wesite. After the initial introductory webpage asks for contact information for free registration, a second screen appears which explains the free registration is actually a seven day trial with a negative option cancellation clause. Essentially, if you cancel within the seven day trial you will not be charged. 

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

»View All Licenses

Government Actions

We know of no government action taken against this company.  

Accreditation

This company is not accredited by the Better Business Bureau. This fact does not disparage the company in any way.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Rating Reasons

Significant reasons for this rating:
Business type is problematic

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Most complainants allege unauthorized credit or debit card charges. Some customers complain that after they cancelled the service that they were still charged. Some complain that they signed up for a free membership but were later telephonically solicited and offered jobs, audition assistance, or t...   »More

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
37Making a full refund, as the consumer requested
2Making a partial refund
38Agreeing to perform according to their contract
0Refusing to make an adjustment
3Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
80 Total