Los Angeles, Orange, Riverside, and San Bernardino Counties of Southern California
This company's business is selling gadgets via mail order catalogs and online ordering via website.
Bureau's Comments and Analysis of Company's Business:
The FTC's Mail Order Rule allows a company 30 days delivery time for products ordered by mail. If the company cannot deliver the product within the 30 day period, they are required to notify you in writing of the delay and offer you the option of waiting or having your money refunded within seven days.
Agency: License Number: Status:
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We know of no government action taken against this company.
This company has been accredited since 12/28/1998 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
No questions about the truth of this company's advertising has come to our attention.
Bureau Summary and Analysis of customer complaints and company responses:
Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau. The company has a pattern of complaints alleging non-delivery of ordered products, failure to provide refunds or credits on returned or cancelled items and problems rela... »More
The following grid displays the number and responses to complaints over the last 36 months: