BBB Reliability Report for
Green Dot Corporation
   
      A BBB Accredited business since 02/25/2002
 
BBB Rating is A+
Green Dot Corporation A+ 1
Rating Explanation
Company Rating A+
Our opinion of what this rating means:
An exemplary rating. This means that nothing in our files causes us to have any doubt about the company’s reliability.

Check out the Green Dot Corporation storefront to view photos of the business, read customer reviews, and even post a review yourself!
1 Star Rating
based on 8 reviews
Company Profile
Green Dot Corporation
Address:  
605 East Huntington Drive, Suite 205
Monrovia, CA  91016
Tel: (877) 434-3578
Fax: (626) 739-2074
Web Site:   http://www.greendotonline.com
Contact:   Melissa Villasenor - Research Specialist
Business Start Date:   1/9/2001
Company ID:   13164092
Nature of Business:

This company's business is providing the sale of a pre-paid Mastercard.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

In spite of the growing number of consumers using debit cards, many still don't know much about them. With a debit card, also known as check card, the amount you spend is limited by what you have in your bank account. Debit cards look like credit cards or ATM (automated teller machine) cards, but operate like cash or a personal check. When you use a debit card, your money is quickly deducted from your checking or savings account.

There ar...
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Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 02/25/2002 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Complainants allege difficulty activating cards, or that reload amounts are not credited to their card as agreed. Some customers complain they are initially unable to activate their cards due to invalid activation numbers, or other complications. Other customers complain they experience problems ...   »More

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
210Making a full refund, as the consumer requested
23Making a partial refund
491Agreeing to perform according to their contract
8Refusing to make an adjustment
34Refuse to adjust, relying on terms of agreement
0Unanswered
1Unassigned
767 Total