Los Angeles, Orange, Riverside, and San Bernardino Counties of Southern California
This company's business is providing the sale of a pre-paid Mastercard.
Bureau's Comments and Analysis of Company's Business:
In spite of the growing number of consumers using debit cards, many still don't know much about them. With a debit card, also known as check card, the amount you spend is limited by what you have in your bank account. Debit cards look like credit cards or ATM (automated teller machine) cards, but operate like cash or a personal check. When you use a debit card, your money is quickly deducted from your checking or savings account. There ar... »More
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We know of no government action taken against this company.
This company has been accredited since 02/25/2002 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
No questions about the truth of this company's advertising has come to our attention.
Bureau Summary and Analysis of customer complaints and company responses:
Complainants allege difficulty activating cards, or that reload amounts are not credited to their card as agreed. Some customers complain they are initially unable to activate their cards due to invalid activation numbers, or other complications. Other customers complain they experience problems ... »More
The following grid displays the number and responses to complaints over the last 36 months: