BBB Reliability Report for
Just Cellular, Inc.
   
      A BBB Accredited business since 07/20/2009
 
BBB Rating is A+
Just Cellular, Inc. A+ 1
Rating Explanation
Company Rating A+
Our opinion of what this rating means:
An exemplary rating. This means that nothing in our files causes us to have any doubt about the company’s reliability.

Check out the Just Cellular, Inc. storefront to view photos of the business, read customer reviews, and even post a review yourself!
1 Star Rating
based on 1 review
Company Profile
Just Cellular, Inc.
Address:  
17216 Saticoy Street, Suite 139
Van Nuys, CA  91406
Tel: (818) 994-0481
Fax: (818) 904-0887
Web Site:   http://www.justcellularstore.c...
Contact:   Gina Gunther - Customer Service
Business Start Date:   9/5/2006
Company ID:   100057097
Nature of Business:

This business is providing cellular, telephone equipment, parts, and supplies refurbished cell phones new and used.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 07/20/2009 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
2Making a full refund, as the consumer requested
0Making a partial refund
7Agreeing to perform according to their contract
1Refusing to make an adjustment
2Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
12 Total