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BBB Reliability Report for
Just Host.com
   
      A BBB Accredited business since 03/23/2009
 
BBB Rating is B
Just Host.com B 1
Rating Explanation
Company Rating B
Our opinion of what this rating means:
A high rating. The company would generally have demonstrated good business-consumer relations, and we would expect any consumer complaints not to be of a serious nature and to be satisfactorily handled by the company.

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1 Star Rating
TrustLink Rating:
based on 14 reviews
Company Profile
Just Host.com
Address:  
111 East Broadway, Suite 210
Glendale, CA  91205
Tel: (888) 755-7585
Fax:
» See more photos on TrustLink
Web Site:   http://www.justhost.com
Contact:   Jamie Irish - Marketing Director
Business Start Date:   3/27/2002
Company ID:   100076574
Nature of Business:

This company's business is providing website hosting services.
BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 03/23/2009 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Addl. Company Info
Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Complainants allege a variety of billing and refund related problems. Customers complain that previously undisclosed fees are added to billings, or that advertisements for service at $3.95 per month failed to disclose that in order to get the discounted rate, customers must agree to be billed two y...   »More

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
70Making a full refund, as the consumer requested
2Making a partial refund
47Agreeing to perform according to their contract
0Refusing to make an adjustment
4Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
123 Total