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BBB Reliability Report for
Linders Furniture
   
      A BBB Accredited business since 04/11/2002
 
BBB Rating is B
Linders Furniture B 1
Rating Explanation
Company Rating B
Our opinion of what this rating means:
A high rating. The company would generally have demonstrated good business-consumer relations, and we would expect any consumer complaints not to be of a serious nature and to be satisfactorily handled by the company.

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2 Star Rating
TrustLink Rating:
based on 5 reviews
Company Profile
Linders Furniture
Address:  
12821 Knott Street
Garden Grove, CA  92841-3905
Tel: (714) 657-7599
Fax: (714) 657-7163
» See more photos on TrustLink
Web Site:   http://www.lindersfurniture.co...
Contact:   Sue Chaudhury - Customer Relations
Business Start Date:   3/1/1980
Company ID:   23427
Nature of Business:

This company's business is the sale of new furniture and related accessories.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 04/11/2002 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Addl. Company Info
Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Some complainants allege that the company does not meet estimated delivery date at the time of purchase. Others allege their furniture was delivered defective, and they experience difficulties with exchanges and returns. Some customers state that they are disatisfied with the company's return poli...   »More

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
23Making a full refund, as the consumer requested
4Making a partial refund
106Agreeing to perform according to their contract
5Refusing to make an adjustment
18Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
156 Total