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BBB Reliability Report for
Merlosafes.com
   
      A BBB Accredited business since 09/20/2005
 
BBB Rating is A+
Merlosafes.com A+ 1
Rating Explanation
Company Rating A+
Our opinion of what this rating means:
An exemplary rating. This means that nothing in our files causes us to have any doubt about the company’s reliability.

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Company Profile
Merlosafes.com
Address:  
17408 Beach Blvd.
Huntington Beach, CA  92647-5913
Tel: (714) 842-2227
Fax: (714) 842-3270
» See more photos on TrustLink
Web Site:   http://www.merlosafes.com
Contact:   Tim Merlo - Owner
Business Start Date:   1/1/1979
Company ID:   100019300
Nature of Business:

This company's business is providing the sale of safes and vaults services.
BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

In California, an Alarm Company Operator operates a business that sells (at the buyer's home or business), installs, monitors, maintains, services, or responds to alarm systems or supervises such actions are required to obtain a license. (Retail stores do not have to be licensed if they sell alarm systems only at the store and do not perform any alarm company functions.) These licenses are issued by the Bureau of Security and Investigative Services (BSIS. For the most up-to-date information regarding licensing status of any alarm company in California visit http://www.dca.ca.gov/bsis/online_services/verify_license.shtml You can also contact the BSIS by calling (916) 322-4000 or for more information by visiting their website at www.dca.ca.gov/bsis.

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Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 09/20/2005 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Addl. Company Info
Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
1Making a full refund, as the consumer requested
0Making a partial refund
1Agreeing to perform according to their contract
0Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
2 Total