BBB Reliability Report for
Music Box Attic
   
      A BBB Accredited business since 02/10/2009
 
BBB Rating is B+
Music Box Attic B+ 1
Rating Explanation
Company Rating B+
Our opinion of what this rating means:
A very high rating. A company with this rating would not have a significant number of complaints or other considerations that could pose a problem to consumers.

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My Experience
5 Star Rating
TrustLink Rating:
based on 1 review
Company Profile
Music Box Attic
Address:  
11144 Penrose Street #10
Sun Vallley, CA  91352
Tel: (818) 255-0871
Fax: (818) 252-0803
Web Site:   http://www.musicboxattic.com
Contact:   Boris Muchnik - CEO
Business Start Date:   1/5/2002
Company ID:   100045099
Nature of Business:

This company's business is the sales of music boxes.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 02/10/2009 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
4Making a full refund, as the consumer requested
1Making a partial refund
4Agreeing to perform according to their contract
0Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
9 Total