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BBB Reliability Report for
Northstar Moving Corporation

A BBB Accredited business since 08/11/1995

Northstar Moving Corporation A+ 1

Rating Explanation

Company Rating A+

Our opinion of what this rating means:
An exemplary rating. This means that nothing in our files causes us to have any doubt about the company’s reliability.

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TrustLink Rating:

based on 70 reviews

Company Profile

Northstar Moving Corporation

Address:	9120 Mason Avenue Chatsworth, CA 91311 Tel: (800) 275-7767 Fax: (818) 727-7527	» See more photos on TrustLink
Web Site:	http://www.northstarmoving.com
Contact:	Ram Katalan - Owner
Business Start Date:	9/23/1994
Company ID:	13019167

Nature of Business:

This company's business is full service moving and storage company.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We suggest that consumers insist on a written binding estimate in advance of the move. With a binding estimate, the actual moving costs may not exceed the estimate. Be certain that the estimate is very specific concerning the goods to be shipped. It is advisable to purchase additional valuation for lost or damaged goods since the statuatory liability is only .60 cents per pound. If you obtain a non-binding estimate and you are moving between s... »More

Licensing

Agency:
License Number:
Status:

Companies offering to move household goods within the state of California are required to registered with the California Public Utilities Commission (PUC). For the most up-to-date information regarding licensing status, consumers may contact the PUC by visiting their website at http://www.cpuc.ca.gov/PUC/Transportation/movers/index.htm or by calling (800) 877-8867 For moves between states, movers are required to register and are licensed by the Federal Motor Carrier Safety Administration (FMCSA). For the most up-to-date information regarding license status, consumers may contact the FMCSA by calling (888) 368-7238 or by visiting their website at http://li-public.fmcsa.dot.gov/LIVIEW/pkg_carrquery.prc_carrlist

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Government Actions

We know of no government action taken against this company.

Accreditation

This company has been accredited since 08/11/1995 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Advertising Review

No questions about the truth of this company's advertising has come to our attention.

Addl. Company Info

Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of Cmpl	Type of Response
1	Making a full refund, as the consumer requested
1	Making a partial refund
14	Agreeing to perform according to their contract
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered
0	Unassigned

Total