BBB Reliability Report for
Patio Experts, Inc.
   
      A BBB Accredited business since 04/02/2004
 
BBB Rating is A-
Patio Experts, Inc. A- 1
Rating Explanation
Company Rating A-
Our opinion of what this rating means:
An excellent rating. A company with this rating may not rate higher because of a greater number of rate-lowering factors, but we do not consider them to be factors that would likely adversely affect consumer transactions.

Check out the Patio Experts, Inc. storefront to view photos of the business, read customer reviews, and even post a review yourself!
1 Star Rating
based on 1 review
Company Profile
Patio Experts, Inc.
Address:  
14252 Culver Drive Suite 651
Irvine, CA  92604
Tel: (714) 842-4759
Fax: (888) 310-0742
Web Site:   http://www.PatioExperts.com
Contact:   Chester Deitz - Web Manager
Business Start Date:   3/1/1998
Company ID:   13208118
Nature of Business:

This company's business is providing internet sales of Patio outdoor furniture, Patio Umbrellas, Patio Furniture Covers, Patio Lighting, Patio Heaters, Wood Patio Furniture, and Outdoor Patio Decor.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 04/02/2004 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
1Making a full refund, as the consumer requested
1Making a partial refund
2Agreeing to perform according to their contract
0Refusing to make an adjustment
1Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
5 Total