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BBB Reliability Report for
Raceonusa
   
 
BBB Rating is F
Raceonusa F 1
Rating Explanation
Company Rating F
Our opinion of what this rating means:
We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices.

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Company Profile
Raceonusa
Address:  
1898 South Carlos Avenue #7
Ontario, CA  91761
Tel: (866) 304-5464
Fax: (909) 923-9705
» See more photos on TrustLink
Web Site:   http://www.raceonusa.com
Contact:   DJ Morales - Owner
Business Start Date:   1/1/2004
Company ID:   100008767
Nature of Business:

This company's nature of business is a retailer of auto accessories via internet.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

»View All Licenses

Government Actions

We know of no government action taken against this company.  

Accreditation

This company is not accredited by the Better Business Bureau. This fact does not disparage the company in any way.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Rating Reasons

Significant reasons for this rating:
Unanswered Complaints

Addl. Company Info
Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to some complaints presented by the Bureau. Although in some cases the company failed to respond to complaints.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
1Making a full refund, as the consumer requested
0Making a partial refund
2Agreeing to perform according to their contract
0Refusing to make an adjustment
2Refuse to adjust, relying on terms of agreement
3Unanswered
0Unassigned
8 Total