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BBB Reliability Report for
Robbins Bros. Jewelry, Inc.

A BBB Accredited business since 01/01/1954

Robbins Bros. Jewelry, Inc. B+ 1

Rating Explanation

Company Rating B+

Our opinion of what this rating means:
A very high rating. A company with this rating would not have a significant number of complaints or other considerations that could pose a problem to consumers.

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TrustLink Rating:

based on 2 reviews

Company Profile

Robbins Bros. Jewelry, Inc.

Address:	P.O. Box 517 Azusa, CA 91702-0517 Tel: (626) 224-9400 Fax: (626) 224-9426	» See more photos on TrustLink
Web Site:	http://www.robbinsbros.com
Contact:	Mark Pimental - Regional VP of Store Operation
Business Start Date:	1/1/1943
Company ID:	33154

Nature of Business:

This company's business is providing the sales of jewelry.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.

Accreditation

This company has been accredited since 01/01/1954 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Advertising Review

No questions about the truth of this company's advertising has come to our attention.

Addl. Company Info

Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of Cmpl	Type of Response
2	Making a full refund, as the consumer requested
0	Making a partial refund
17	Agreeing to perform according to their contract
0	Refusing to make an adjustment
2	Refuse to adjust, relying on terms of agreement
0	Unanswered
0	Unassigned

Total