Los Angeles, Orange, Riverside, and San Bernardino Counties of Southern California
This company's business is the sale of new and used automobiles.
Bureau's Comments and Analysis of Company's Business:
California law provides for specific rights when obtaining automobile repair service, such as: the right to a written estimate for repair work; the right to a detailed invoice of work done and parts supplied; the right to the return of replaced parts; if they request this at the time they order the work; the right to ask the manager questions about these matters; and the right to direct unresolved questions about service work to the Bureau of Aut... »More
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We know of no government action taken against this company.
This company has been accredited since 06/04/2008 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
No questions about the truth of this company's advertising has come to our attention.
Bureau Summary and Analysis of customer complaints and company responses:
Some complainants allege, pre-owned vehicles purchased have major mechanical problems within a few days of purchase. Other customers complain, problems are misdiagnosed, or repairs are not performed correctly, and vehicles must be returned multiple times for the same repair. Others allege the compan... »More
The following grid displays the number and responses to complaints over the last 36 months: