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BBB Reliability Report for
Scott Robinson Honda, Inc.
   
      A BBB Accredited business since 12/21/1986
 
BBB Rating is A
Scott Robinson Honda, Inc. A 1
Rating Explanation
Company Rating A
Our opinion of what this rating means:
An extremely high rating. The condition that lowers this grade from A+ is not what we believe to be a significant one.

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Company Profile
Scott Robinson Honda, Inc.
Address:  
20340 Hawthorne Blvd
Torrance, CA  90503
Tel: (310) 371-3521
Fax: (310) 371-0595
» See more photos on TrustLink
Web Site:   http://www.scottrobinson.com
Contact:   Jeff Robinson - Vice President
Business Start Date:   10/1/1969
Company ID:   29158
Nature of Business:

This company's business is new car dealer, Honda franchise.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

Companies selling vehicles must registered with the Deparment of Motor Vehicles. For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (916) 229-3126 or visiting their website at https://mv.dmv.ca.gov/olinq2/welcome.do

»View All Licenses

Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 12/21/1986 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Addl. Company Info
Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
1Making a full refund, as the consumer requested
2Making a partial refund
6Agreeing to perform according to their contract
1Refusing to make an adjustment
2Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
12 Total