BBB Reliability Report for
Springboard Nonprofit Consumer Credit Management, Inc.
   
      A BBB Accredited business since 10/11/1983
 
BBB Rating is A
Springboard Nonprofit Consumer Credit Management, Inc. A 1
Rating Explanation
Company Rating A
Our opinion of what this rating means:
An extremely high rating. The condition that lowers this grade from A+ is not what we believe to be a significant one.

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My Experience
5 Star Rating
TrustLink Rating:
based on 1 review
Company Profile
Springboard Nonprofit Consumer Credit Management, Inc.
Address:  
4351 Latham Street
Riverside, CA  92501
Tel: (888) 669-2227
Fax: (951) 781-9896
Web Site:   http://www.credit.org
Contact:   Todd Emerson - CEO
Business Start Date:   6/24/1974
Company ID:   3095
Nature of Business:

This company's business is credit counseling, debt management and related workshops.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

Credit counselors perform services that include education and counseling and debt management, whereby they collect money from you and make monthly payments to your creditors. Credit counseling organizations are nonprofit organizations and are, therefore, exempt from the provisions, including licensing, that would otherwise apply. They are subject to limitations on what they can charge you. For example, if they make payments to your creditors o...  »More

Licensing

Agency:
License Number:
Status:

Nonprofit credit counselors are exempt from the licensing requirement for companies performing similar services if, among the other requirements for exemption, they maintain a $25,000 bond with the Commissioner of Corporations. You may verify bonding by calling the Department of Corporations at (213) 576-7690 or visiting their website at www.corp.ca.gov.

»View All Licenses

Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 10/11/1983 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
1Making a full refund, as the consumer requested
0Making a partial refund
6Agreeing to perform according to their contract
0Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
7 Total