Los Angeles, Orange, Riverside, and San Bernardino Counties of Southern California
This company's business is providing moving and storage services.
Bureau's Comments and Analysis of Company's Business:
We suggest that consumers insist on a written binding estimate in advance of the move. With a binding estimate, the actual moving costs may not exceed the estimate. Be certain that the estimate is very specific concerning the goods to be shipped. It is advisable to purchase additional valuation for lost or damaged goods since the statuatory liability is only .60 cents per pound. If you obtain a non-binding estimate and you are moving between s... »More
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We know of no government action taken against this company.
This company is not accredited by the Better Business Bureau. This fact does not disparage the company in any way.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
No questions about the truth of this company's advertising has come to our attention.
Bureau Summary and Analysis of customer complaints and company responses:
Some complainants allege that the cost of the actual move exceeded the estimate given prior to the actual moving date, or in a few cases customers are not informed that the final bill exceeded the estimated price quoted until after their household goods are loaded on the trucks. Other complainants ... »More
The following grid displays the number and responses to complaints over the last 36 months: