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BBB Reliability Report for
Trading Places International
   
      A BBB Accredited business since 10/30/2009
 
BBB Rating is A+
Trading Places International A+ 1
Rating Explanation
Company Rating A+
Our opinion of what this rating means:
An exemplary rating. This means that nothing in our files causes us to have any doubt about the company’s reliability.

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Company Profile
Trading Places International
Address:  
23807 Aliso Creek Road, Suite 100
Laguna Niguel, CA  92677
Tel: (800) 365-1048
Fax: (949) 448-5141
» See more photos on TrustLink
Web Site:  
Contact:   Carol Martens - Director of Marketing
Business Start Date:   10/2/1973
Company ID:   13166653
Nature of Business:

This company's business is providing travel and vacation services specializing in association and resort management, vacation exchanges, rentals, owner resales, traditional travel, and developer support

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency: Seller of Travel Program (CA AG)
License Number: 1008862
Status: Valid

California law requires all sellers of travel to register with the Attorney General's Office and to display the registration number on all advertising. While not assuring that a company is reputable, a valid registration signals that the seller of travel has at least followed the law to be registered. To verify registration, you can contact the Registrar by writing to, the Seller of Travel Registration Unit at 300 South Spring Street, Los Angeles, CA 90013; fax your query to (213) 897-8846, or call them at (213) 897-8065

Government Actions

We know of no government action taken against this company.  

Accreditation

This company has been accredited since 10/30/2009 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Addl. Company Info
Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
0Making a full refund, as the consumer requested
0Making a partial refund
4Agreeing to perform according to their contract
1Refusing to make an adjustment
1Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
6 Total