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BBB Reliability Report for
XKR Essex, Inc.
   
 
BBB Rating is C-
XKR Essex, Inc. C- 1
Rating Explanation
Company Rating C-
Our opinion of what this rating means:
Acceptable rating. We know of no reason not to do business with this company. If the level of this rating relates to anything specific that we know might be of concern to consumers, it is stated in this report. Read our full report to determine if you have questions or concerns.

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Company Profile
XKR Essex, Inc.
Address:  
P.O. Box 14927
Long Beach, CA  90853
Tel: (310) 455-6675
Fax: (310) 362-8818
» See more photos on TrustLink
Web Site:   http://www.fbnusa.com
Contact:   Maya Torres - Manager
Business Start Date:   5/10/2002
Company ID:   13195460
Nature of Business:

This company's business is providing paralegal services for small businesses and legal document services.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.  

Accreditation

This company is not accredited by the Better Business Bureau. This fact does not disparage the company in any way.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Addl. Company Info
Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

The company has a pattern of complaints alleging delays in receiving permits or business filings or receiving nothing at all. Some customers state that the company failed to respond to emails or telephone calls regarding the status of their order and in some cases that the customer service represent...   »More

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
8Making a full refund, as the consumer requested
2Making a partial refund
20Agreeing to perform according to their contract
0Refusing to make an adjustment
11Refuse to adjust, relying on terms of agreement
0Unanswered
0Unassigned
41 Total