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BBB Reliability Report for
XenonPros.com
   
 
BBB Rating is F
XenonPros.com F 1
Rating Explanation
Company Rating F
Our opinion of what this rating means:
We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices.

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Company Profile
XenonPros.com
Address:  
20803 East Valley Blvd
Walnut, CA  91789
Tel: (800) 568-8815
Fax:
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Web Site:   http://www.xenonpros.com
Contact:  
Business Start Date:   N/A
Company ID:   100044535
Nature of Business:

This company's business is Auto accessories.
BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. 

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.  

Accreditation

This company is not accredited by the Better Business Bureau. This fact does not disparage the company in any way.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." The Bureau cannot trace addresses of companies or principals. General information is available upon request which may assist you.  

Advertising Review

No questions about the truth of this company's advertising has come to our attention. 

Rating Reasons

Significant reasons for this rating:
Unanswered Complaints

Addl. Company Info
Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers
Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention by the Bureau.  

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of CmplType of Response
0Making a full refund, as the consumer requested
0Making a partial refund
0Agreeing to perform according to their contract
0Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement
16Unanswered
0Unassigned
16 Total