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BBB Reliability Report for
Star Position Search & Navigation Solutions

A BBB Accredited business since 06/16/2005

Star Position Search & Navigation Solutions B 1

Rating Explanation

Company Rating B

Our opinion of what this rating means:
A high rating. The company would generally have demonstrated good business-consumer relations, and we would expect any consumer complaints not to be of a serious nature and to be satisfactorily handled by the company.

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TrustLink Rating:

based on 4 reviews

Company Profile

Star Position Search & Navigation Solutions

Address:	16787 Beach Blvd Suite 627 Huntington Beach, CA 92647 Tel: (949) 215-0022 Fax: (714) 908-1599	» See more photos on TrustLink
Web Site:	http://www.starposition.com
Contact:	Robert Sexton - Owner
Business Start Date:	6/10/2004
Company ID:	100005283

Nature of Business:

This company's business offers Internet Marketing for online merchants, with internet and advertising expertise in Print Media, Net Media, SEO Services, Keyword Navigation and Information Technology for marketing traffic to your online stores from Major Search Engines.

BBB Comments & Analysis

Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Licensing

Agency:
License Number:
Status:

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

We know of no government action taken against this company.

Accreditation

This company has been accredited since 06/16/2005 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Advertising Review

No questions about the truth of this company's advertising has come to our attention.

Addl. Company Info

Additional DBAs
Additional Contacts
Additional Addresses
Additional Websites
Additional Phone Numbers
Additional Fax Numbers

Complaint Experience

Bureau Summary and Analysis of customer complaints and company responses:

Some potential customers complained that they received multiple solicitations from the business and were unable to have themselves removed from the company’s marketing list. A few customers complained that they were not aware that the NetGuard toolbar was required to be used to obtain the search en... »More

Complaint Closing Statistics

The following grid displays the number and responses to complaints over the last 36 months:

No. of Cmpl	Type of Response
2	Making a full refund, as the consumer requested
0	Making a partial refund
23	Agreeing to perform according to their contract
1	Refusing to make an adjustment
3	Refuse to adjust, relying on terms of agreement
0	Unanswered
0	Unassigned

Total