BBB ACCREDITED BUSINESS SINCE 09/28/1998

The Lease Outlet

(800) 686-2615 26081 Merit Circle, #121, Laguna Hills, CA 92653

Print

Description

This company's business is automobile leasing for all makes and models, autos and trucks. The Lease Outlet provides imported and domestic vehicles for business and personal leasing needs.

BBB Accreditation

A BBB Accredited business since 09/28/1998.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary

13 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 1
Billing / Collection Issues 1
Problems with Product / Service 10
Delivery Issues 0
Guarantee / Warranty Issues 1
Total Closed Complaints 13

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

top
13086298
BBB file opened: 9/28/1998 Business started: 4/17/1985
Contact Information
Claudia Hernandez - Accounts Payable
    Maria Morris (Executive Assistant )Joseph Lopez (Manager/President)
Number of Employees

8

Business Category

Automobile Leasing Service

Alternate Business Names
The Lease OutletTheleaseoutlet.comThe Lease Outlet, Inc.The Lease Outlet.com