BBB ACCREDITED BUSINESS SINCE 07/13/2009

BackJoy Orthotics, LLC.

(800) 222-5569 25852 McBean Parkway, Suite 508, Valencia, CA 91351

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Description

This company's business is the sale of a back support product.

BBB Accreditation

A BBB Accredited business since 07/13/2009.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating

Factors that raised this business's rating include:

Complaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary

62 complaints closed with BBB in last 3 years | 21 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 24
Billing / Collection Issues 15
Problems with Product / Service 16
Delivery Issues 5
Guarantee / Warranty Issues 2
Total Closed Complaints 62

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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100084610
BBB file opened: 7/10/2009 Business started: 4/1/2005
Contact Information
Ryan Bicknell - Director of Customer Service
    William Hownstein (President)Deanna Davis (Custome Service Manager)Mandy Grunert (Accounting)
Number of Employees

15

Business Category

Back Supports

Alternate Web Sites