BBB ACCREDITED BUSINESS SINCE 06/19/2008

BankFreedom

(877) 237-6262 17595 Harvard Street, Suite C 3250, Irvine, CA 92612

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Description

This company's business is providing pre-paid debit cards and services.

BBB Accreditation

A BBB Accredited business since 06/19/2008.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating

Factors that raised this business's rating include:

Complaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

35 complaints closed with BBB in last 3 years | 21 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 6
Billing / Collection Issues 8
Problems with Product / Service 19
Delivery Issues 2
Guarantee / Warranty Issues 0
Total Closed Complaints 35

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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100067778
BBB file opened: 5/20/2008 Business started: 7/18/2005
Contact Information
Josh Berman -
    Kaisha Sommerfield ()Collin Perry (AVP Operations)
Number of Employees

26

Business Category

Cash Cards Other Cash Plans

Alternate Business Names
BankFreedomBank Freedom
Alternate Web Sites