THIS BUSINESS IS NOT BBB ACCREDITED

Grant & Weber

(818) 871-7700 26575 West Agoura Road, Calabasas, CA 91302

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Description

This company's business is providing collection services.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

51 complaint(s) filed against business

Factors that raised this business's rating include:

Length of time business has been operatingResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary

51 complaints closed with BBB in last 3 years | 24 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 3
Billing / Collection Issues 40
Problems with Product / Service 8
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 51

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Some complainants allege that they are presented with debts which are not their responsibility, previously paid, or are unfamiliar to them. Other customers who do accept responsibility for debts presented, complain the company changes terms and conditions of payment schedules without their knowledge. Many complainants allege the company refuses to give corrected or updated information to credit reporting agencies, or fails to provide proof of the debt when requested. The company responds in some cases by closing accounts, correcting erroneous information, or by disputing the complainants allegations. Some complaints are closed as unresolved, meaning the complainants are not satisfied with the company's response. Many other complaints remain unanswered.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

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  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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94000373
BBB file opened: 11/2/1994 Business started: 1/1/1977
Contact Information
Kim Mehr - HR Director
    Ron Grossblatt (CEO)Steve Price (Collection Manager)
Number of Employees

50

Business Category

Collection Agencies

Alternate Business Names
Grant & WeberGrant & Wheeler
Alternate Web Sites