THIS BUSINESS IS NOT BBB ACCREDITED

XFX-USA

(909) 230-9800 2134 South Green Privado, Ontario, CA 91761

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Description

This company's business is providing the sales of video game graphics, video cards and services.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

79 complaint(s) filed against businessFailure to respond to 7 complaint(s) filed against business5 complaint(s) filed against business that were not resolved

Customer Complaints Summary Read complaint details

79 complaints closed with BBB in last 3 years | 30 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 20
Billing / Collection Issues 0
Problems with Product / Service 21
Delivery Issues 1
Guarantee / Warranty Issues 37
Total Closed Complaints 79

Additional Complaint Information

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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13204616
BBB file opened: 1/23/2004 Business started: 6/21/2002
Contact Information
Leann Chang - Operations Manager
    Erik Adams (Manager)
Number of Employees

20

Business Category

Computer Dealers Retail

Alternate Business Names
XFX-USAXFXEastcom, Inc.
Alternate Web Sites