THIS BUSINESS IS NOT BBB ACCREDITED

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(888) 397-3742 475 Anton Blvd Bldg D, Costa Mesa, CA 92626

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Description

This company's business is a credit reporting agency.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

2760 complaints closed with BBB in last 3 years | 1572 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 152
Billing / Collection Issues 389
Problems with Product / Service 1133
Delivery Issues 1081
Guarantee / Warranty Issues 5
Total Closed Complaints 2760

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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31551
BBB file opened: 5/1/1970 Business started: 1/1/1930
Contact Information
Consumer Affairs Specialist Service -
    Dennis Mirabile (Ops Mgr)Douglas Hollon (Specialist)John Cupedro (President)
Number of Employees

15000

Business Category

Credit Reporting Agencies

Alternate Business Names
ExperianExperian Information SolutionsExperian Information Solutions
Alternate Web Sites
Industry Tips
To obtain a copy of your credit report or to facilitate disputes with your credit report you must include; your full name, current mailing address, social security number, date of birth, and previous address if you have not resided at your current address for the past five years, and 2 proofs of address, such as: copies of utlity or other bills, or drivers license. For more complete information, visit www.experian.com/yourcredit. You should also be very specific as to the reason for your dispute and supply any information. To request an investigation, you must first obtain a copy of your personal credit history by calling 1 888 EXPERIAN (1 888-397-3742) telephone number or write to the address provided on the report.

A copy of the report is also available at no cost to those who have been denied credit. The request should be made in writing within 30 days of the denial, and should include the name of the creditor who declined credit as well as, the date it occurred.