THIS BUSINESS IS NOT BBB ACCREDITED

Pasadena Recovery Center, LLC

(626) 345-9992 1811 North Raymond Avenue, Pasadena, CA 91103

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Description

This company's business is providing alcohol and drug abuse recovery and rehabilitation services.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

28 complaint(s) filed against businessFailure to respond to 14 complaint(s) filed against business

Customer Complaints Summary Read complaint details

28 complaints closed with BBB in last 3 years | 10 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 4
Billing / Collection Issues 8
Problems with Product / Service 16
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 28

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to some complaints presented by the Bureau. Although in some cases the company failed to respond to complaints.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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13177173
BBB file opened: 8/1/2002 Business started: 8/1/2002
Licensing

As of our last verification on August 15, 2010, this company is licensed by the California Department of Alcohol and Drug Programs. For the most up-to-date information regarding license status, consumers may contact the California Department of Alcohol and Drug Programs by calling the licensing and certification division at (916) 322-9897 or by visiting their website at http://txworks.adp.ca.gov/.

Contact Information
Michael Bloom - Director of Admissions
    Caroline Krumin ()Alan Pavtovsky ()
Number of Employees

30

Business Category

Drug and Alcohol Abuse Treatment Centers

Alternate Web Sites