THIS BUSINESS IS NOT BBB ACCREDITED

OptiMax Fitness, Inc.

(877) 914-9444 406 Broadway, Suite 222, Santa Monica, CA 90401

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Description

This company's business is providing the sales of fitness training and workout instruction programs.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating28 complaint(s) filed against business1 complaint(s) filed against business that were not resolvedAdvertising issue(s) found by BBB

Customer Complaints Summary Read complaint details

28 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 14
Billing / Collection Issues 10
Problems with Product / Service 4
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 28

Additional Complaint Information

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    This company is not accredited with the Better Business Bureau. The company continues to misuse the Bureau's name and/or logo improperly and without permission. The company has been notified to remove all references to the Better Business Bureau's name, logo, and/or initials.

    What is BBB Advertising Review?

Additional Information

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100068901
BBB file opened: 6/11/2008 Business started: 9/11/2007
Contact Information
Annie Shirinian - Customer Service Manager
    Chako Fairbanks ()
Number of Employees

3

Business Category

Exercise Equipment Sales and Service

Alternate Business Names
OptiMax Fitness, Inc.My Barry's Bootcamp