BBB ACCREDITED BUSINESS SINCE 12/14/2007

WG Warranty

(800) 242-9442 5230 Las Virgenes Road, Suite 110, Calabasas, CA 91302

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Description

This company's business is providing vehicle mechanical breakdown service contracts.

BBB Accreditation

A BBB Accredited business since 12/14/2007.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

33 complaints closed with BBB in last 3 years | 11 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 4
Billing / Collection Issues 0
Problems with Product / Service 9
Delivery Issues 0
Guarantee / Warranty Issues 20
Total Closed Complaints 33

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Additional Information

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100054292
BBB file opened: 7/26/2007 Business started: 12/28/1959
Licensing

Agency: State Department of Insurance (DOI) License Number: 0E39085 Status: Active As of July 31, 2007, this company is also licensed by the California State Department of Insurance, license number 0E39085, as a Vehicle Service Contract Provider. The license was issued June 6, 2004 and expires June 30, 2008. For the most up to date information visit www.insurance.ca.gov.

Contact Information
Peggy Lococo - Paralegal
    Yolanda Ramos (Compliance)Ken Harrington ()
Number of Employees

100

Business Category

Extended Supplemental Warranty Programs

Alternate Business Names
WG WarrantyLyndon Property Insurance CompanyWG Dealer ServicesProtective Administrative Services, Inc.Westen General Dealer Services, Inc.Protective Life Insurance Company
Alternate Web Sites
Industry Tips
We routinely advise you read and understand all aspects of coverage terms and conditions before making a buying decision. If solicitied by phone, your cancellation period should not commence until you have received and reviewed your policy. In California service contracts must be backed by an insurance company. You should have 60 days to cancel on a new vehicle, and 30 days on a used vehicle contract without penalty if no claims have been submitted or processed. The company has up to 60 days to send a copy of your policy. This could extend your cancellation period up to 120 days. Past the 60/30 day period, you may cancel at any time and receive a pro-rated refund for unused coverage time. California Law requires the company to issue refunds within 30 days of receipt of cancellation requests. The customer is entitled to interest on the refund amount at 10% per annun for each additional 30 days or fraction thereof.