THIS BUSINESS IS NOT BBB ACCREDITED

United Mediation Group

(818) 812-3080 17328 Ventura Blvd., Suite 132, Encino, CA 91436

Print

Description

This company's business is loan modifications.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

BBB concerns with the industry in which this business operates23 complaint(s) filed against businessFailure to respond to 22 complaint(s) filed against businessBBB does not have sufficient background information on this business. BBB made at least two requests for background information from business. BBB has not received a response from business and/or has not been able to verify information received from business.

Customer Complaints Summary Read complaint details

22 complaints closed with BBB in last 3 years | 15 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 8
Billing / Collection Issues 4
Problems with Product / Service 10
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 22

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to one complaint presented by the Bureau. Although in some cases the company failed to respond to complaints.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

top
100100792
BBB file opened: 11/5/2010
Contact Information
Customer Service -
Business Category

Foreclosure Consultants

Alternate Web Sites
Industry Tips
Effective October, 2009 in California, it is illegal to collect any fees, regardless of the form, for negotiating or attempting to negotiate a loan modification for a residential mortgage. All modification services must be fully completed before any money can be collected. It is also illegal to divide fees or services into components for the purpose of avoiding this law.

HUD approved housing counseling agencies are exempt from this law.