THIS BUSINESS IS NOT BBB ACCREDITED

Garocco, Inc.

(626) 398-5050 656 East Green Street, Pasadena, CA 91101

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Description

This company's nature of business is custom pool and spa construction.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Failure to respond to 1 complaint(s) filed against business2 complaint(s) filed against business that were not resolved

Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 2
Billing / Collection Issues 0
Problems with Product / Service 3
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 5

Additional Complaint Information

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, some complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate. However, the company failed to respond to one complaint.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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100002042
BBB file opened: 1/13/2005 Business started: 1/1/1982
Licensing

Agency: Contractors State License Board License Number: 852625 Status: Active

Contact Information
Gary Sewell - Owner
    Vlad Craciun ()
Number of Employees

2

Business Category

General Building Contractors

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