BBB ACCREDITED BUSINESS SINCE 02/26/2007

15dollarstore.com

(310) 638-9931 1160 Sandhill Avenue, Carson, CA 90746

Print

Description

This company's business is the sale of clothing.

BBB Accreditation

A BBB Accredited business since 02/26/2007.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating9 complaint(s) filed against business

Factors that raised this business's rating include:

Response to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary

9 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 1
Billing / Collection Issues 2
Problems with Product / Service 6
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 9

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

top
100005431
BBB file opened: 3/2/2005 Business started: 7/7/2005
Contact Information
Michael Hecht - President/CEO
    ()
Number of Employees

2

Business Category

General Merchandise Retail By Internet

Alternate Business Names
15dollarstore.com15 Dollar Store, Inc.Clothes Minded
Industry Tips
The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.