BBB ACCREDITED BUSINESS SINCE 05/10/2007

HamGo Corporation

(888) 494-4273 16131 Gothard Street Suite J, Huntington Beach, CA 92647

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Description

This company's business is the sales of electronic gaming equipment and related supplies.

BBB Accreditation

A BBB Accredited business since 05/10/2007.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

15 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 5
Billing / Collection Issues 0
Problems with Product / Service 5
Delivery Issues 5
Guarantee / Warranty Issues 0
Total Closed Complaints 15

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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100050586
BBB file opened: 5/9/2007 Business started: 5/28/2001
Contact Information
Alham Benyameen - Owner
    Rebekah Faheem (Account Representative)
Number of Employees

10

Business Category

General Merchandise Retail By Internet

Alternate Business Names
HamGo CorporationHam GoHamGo.com
Alternate Web Sites
Industry Tips
This company sells electronic gaming equipment and accessories via internet sales. All items purchased carry a 15 day return policy guarantee from the day it was received, and a 20% restocking fee for all cancellations and returned items. The company imposes a 20% re-stocking fee on all Nintendo Wii consoles, Nintendo Wii Games and Apple iPhone orders, with no refunds on shipping costs.

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Merchants who violate the Rule can be sued by the FTC for injunctive relief, monetary civil penalties of up to $11,000 per violation (any time during the five years preceding the filing of the complaint), and consumer redress (any time during the three years preceding the filing of the complaint). When the mails are involved, the Postal Service also has authority to take action for problems such as non-delivery. State law enforcement agencies can take action for violating state consumer protection laws.