THIS BUSINESS IS NOT BBB ACCREDITED

IntoStores

(866) 788-5799 5753 East Santa Ana Canyon Road Suite 249, Anaheim, CA 92807

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Description

This company's business is providing an internet marketplace where stores comes to find products and where wholesalers showcase their items.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating33 complaint(s) filed against businessFailure to respond to 25 complaint(s) filed against business1 complaint(s) filed against business that were not resolvedAdvertising issue(s) found by BBB

Customer Complaints Summary Read complaint details

33 complaints closed with BBB in last 3 years | 12 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 5
Billing / Collection Issues 5
Problems with Product / Service 21
Delivery Issues 0
Guarantee / Warranty Issues 2
Total Closed Complaints 33

Additional Complaint Information

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    This company is not a member of the Better Business Bureau. The company continues to misuse the Bureau's name and/or logo improperly and without permission. The company has been notified to remove all references to the Better Business Bureau's name, logo, and/or initials.

    What is BBB Advertising Review?

Additional Information

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100088152
BBB file opened: 10/16/2009 Business started: 2/23/2009
Contact Information
Kevin Sanderson - Principal Officer
    Morgan Ancheta ()
Business Category

General Merchandise Retail By Internet

Alternate Web Sites
Industry Tips
The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.