BBB ACCREDITED BUSINESS SINCE 04/04/2008

Ipod Battery Depot

(888) 635-5218 23785 El Toro Road Box 423, Lake Forest, CA 92630

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Description

This company's business is the online sale of iPod batteries and accessories.

BBB Accreditation

A BBB Accredited business since 04/04/2008.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

This business has no rating at this time because BBB file information is being reviewed and/or updated

Customer Complaints Summary Read complaint details

25 complaints closed with BBB in last 3 years | 14 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 8
Billing / Collection Issues 0
Problems with Product / Service 14
Delivery Issues 1
Guarantee / Warranty Issues 2
Total Closed Complaints 25

Additional Complaint Information

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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100020033
BBB file opened: 9/30/2005 Business started: 2/5/2001
Contact Information
Sales Manager -
    ()Cliff Harris (General Manager)
Number of Employees

10

Business Category

General Merchandise Retail By Internet

Alternate Web Sites
Industry Tips
The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.