THIS BUSINESS IS NOT BBB ACCREDITED

The World of Bronzes

(800) 760-8611 P.O. Box 8142, La Crescenta, CA 91224

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Description

This company's business is selling bronze statues.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

This business has no rating because it is out of business.

Customer Complaints Summary Read complaint details

1 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 0
Billing / Collection Issues 0
Problems with Product / Service 1
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 1

Additional Complaint Information

Some complainants allege the company misrepresents the size or the quality of their merchandise, or that ordered items arrive defective, or are not the same item they ordered. Other customers complain of excessive shipping delays, or the company fails to ship ordered merchandise at all. In other cases, complainant’s report the company fails to acknowledge receipt of returned items, thus, they are unable to obtain refunds. Several customers report poor or inadequate customer service, or inability to contact the company at all. The company responds to most complaints by advising complainants to check with their credit card company for a credit to their account. Some complainants disputed that the company had actually issued a refund or a credit despite advisories they had done so. Other complaints are addressed by agreements to ship orders, or offers to make exchanges or issue refunds.

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  • Government Actions

    BBB has no information regarding government actions at this time.

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  • Advertising Review

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Additional Information

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100018339
BBB file opened: 9/1/2005 Business started: 10/13/2005
Contact Information
Arthur Hamamchian - Owner
Number of Employees

1

Business Category

General Merchandise Retail By Internet

Alternate Business Names
The World of BronzesArtham ProductsWorld BronzesWorldBronzes.com
Alternate Web Sites
Industry Tips
The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.