BBB ACCREDITED BUSINESS SINCE 10/09/2009

HandMadeSword.com

(909) 480-4866 385 South Lemon Avenue, Suite E370, Walnut, CA 91789

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Description

This company's business is the retail and wholesale of swords and knives.

BBB Accreditation

A BBB Accredited business since 10/09/2009.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

1 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 0
Billing / Collection Issues 0
Problems with Product / Service 1
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 1

Additional Complaint Information

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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100087911
BBB file opened: 10/8/2009 Business started: 8/1/2002
Contact Information
Customer Service -
    ()Jean Dong (President)
Number of Employees

3

Business Category

General Merchandise Wholesale

Alternate Business Names
HandMadeSword.comHandmade Sword
Alternate Web Sites