Los Angeles, Orange, Riverside, and San Bernardino Counties of Southern California
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(888) 319-8166 P.O. Box 1129, Santa Monica, CA 90406 http://www.goldsilver.com
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This company's business is providing gold, silver, and platinum dealer services.
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A BBB Accredited business since 11/12/2009.BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
A BBB Accredited business since 11/12/2009.
BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered this business's rating include:
Factors that raised this business's rating include:
Additional Complaint Information
Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB has no information regarding government actions at this time.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB has no information regarding advertising review at this time.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
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Gold, Silver, and Platinum Dealers
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