BBB ACCREDITED BUSINESS SINCE 02/01/2009

Spokeo, Inc (Headquarters)

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(800) 699-4264 556 South Fair Oaks Avenue, Suite 101-179, Pasadena, CA 91105

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Description

This company's business is providing people search engine services that allows you to search for anyone via name search, reverse email search, reverse phone search or username search.

BBB Accreditation

A BBB Accredited business since 02/01/2009.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating

Factors that raised this business's rating include:

Complaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

282 complaints closed with BBB in last 3 years | 107 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 92
Billing / Collection Issues 30
Problems with Product / Service 157
Delivery Issues 0
Guarantee / Warranty Issues 3
Total Closed Complaints 282

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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100090032
BBB file opened: 12/15/2009 Business started: 4/11/2006
Contact Information
Harrison Tang - CEO
    Nathalie Ripling (Office Manager)
Number of Employees

20

Business Category

Information Search Retrieval Services

Alternate Web Sites