THIS BUSINESS IS NOT BBB ACCREDITED

LocalAdLink

(949) 679-7000 17815 Sky Park Circle, Building 10 Suite H, Irvine, CA 92614

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Description

This company's business is selling advertising packages via a multi-level sales plan.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating30 complaint(s) filed against business2 complaint(s) filed against business that were not resolved7 serious complaint(s) filed against businessOverall complaint history with BBB

Customer Complaints Summary Read complaint details

29 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 15
Billing / Collection Issues 5
Problems with Product / Service 8
Delivery Issues 1
Guarantee / Warranty Issues 0
Total Closed Complaints 29

Additional Complaint Information

Some complainants allege the company fails to pay commissions for signing up new businesses to the service. Other businesses complain that their website listing or ad has never appeared on the company's site; they have not noticed any improvement in web ranking or aquired any new business as a result of using the service; and they have been unable to reach the company to resolve problems. Some complainants report the company uses stall tactics to prevent cancellation until their contract cancellation period has expired when they complain of no listing, no ad, or no web ranking results. Most complainants request refunds. The company responds to some complaints concerning non payment of commissionss by advising the complainant that they must have received outdated materials, or that policies are subject to change. The company addressed other complaints by offering explanations for service delays, and advising complainants there are no guarantees made for search engine rankings. In some cases the company offered to provide additional services in lieu of issuing refunds. In a few cases refunds or partial refunds were issued. One or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate. Most complainants request refunds.

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  • Government Actions

    BBB has no information regarding government actions at this time.

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  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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100079069
BBB file opened: 2/9/2009 Business started: 2/1/2007
Contact Information
Joseph Chen - Relations Representative
    Andre Sappingfield (Director of Account Relations)Andre Sappingfield (Director Of Account Relations )Customer Service ()Robert McNulty ()
Business Category

Internet Advertising Services

Alternate Business Names
LocalAdLinkLocalAdLink.comBeyond CommerceBoomJ, Inc.I-Supply, Inc.Local Ad Link, Inc.
Industry Tips
Our experience with similar offers has been that earnings claims are exaggerated at best, affiliates are not paid as agreed, and in some cases the companies fail to disclose total costs involved for website development, or purchasing up-line positions. Although there are some legitimate multi-level sales companies, many similar companies engage in pyramid marketing tactics. Make sure you are aware of the differences. A legitimate multi level plan encourages successful distributors to recruit and train a sales force, but the distributor must also assume ongoing wholesaleing and managing responsibilities as well as, selling to their own retail customers. Emphasis should be placed on selling the product or services offered as a means to earn money, not recruiting others. In an illegal pyramid, the recruits on the bottom level pay money to a few people at the top. They generally do not publically advertise their offer, but instead rely on word of mouth recruitment of new affiliates. They may hold recruitment meetings where they create a frenzied and enthusiastic atmosphere, where group pressure and promises of easy money prey on people's greed and fear of missing out on a good deal. Some pyramids are easily recognizable and are as simple as a chain letter. Others are very sophisticated, and disguised to look like legitimate multi-level marketing companies to fool investors and law enforcement. As their disguise, they may take on a line of products or a service and claim to be in the business of selling to consumers. When in realtity, the real money comes from recruiting and not from marketing the products. Recruits themselves run a significant risk of arrest and fines by authorities for participating or promoting such offers.