BBB ACCREDITED BUSINESS SINCE 02/09/2009

Daniel's Jewelers

(310) 665-2110 P.O. Box 3750, Culver City, CA 90231-3750

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Description

This company's business is the sale, appraisal, repair and cleaning of Diamonds, Gemstones, Watches, and Gold. The jewelry ranges from Exclusive Signature Collection to a complete line of gemstone jewelry, with everything from rubies and sapphires to pearls and opals. The company also carry's a wide range of watch brands, including Movado, Citizen, and Bulova.

BBB Accreditation

A BBB Accredited business since 02/09/2009.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

73 complaints closed with BBB in last 3 years | 20 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 14
Billing / Collection Issues 13
Problems with Product / Service 42
Delivery Issues 3
Guarantee / Warranty Issues 1
Total Closed Complaints 73

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

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  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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16631
BBB file opened: 10/1/1986 Business started: 1/1/1948
Contact Information
Customer Service Manager -
    Art Ronci (Sr. Vice President)David Sherwood (CEO)Albert Stanislaus (Customer Service Supervisor)
Number of Employees

450

Business Category

Jewelry Retail

Alternate Business Names
Daniel's JewelersDaniel's JewelryDaniels JewlersSherwood Management Co., Inc.
Alternate Web Sites