THIS BUSINESS IS NOT BBB ACCREDITED

The Mortgage Consulting Firm, LLC

(866) 397-7143 937 North Cole Avenue, Suite 7, Los Angeles, CA 90038

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Description

This company's business is providing loan modifications, resident and commercial consultings services.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating9 complaint(s) filed against business2 serious complaint(s) filed against businessOverall complaint history with BBB

Factors that raised this business's rating include:

Response to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 1
Billing / Collection Issues 0
Problems with Product / Service 8
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 9

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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100093344
BBB file opened: 3/30/2010 Business started: 6/4/2009
Contact Information
Thomas Pfirrman - Owner
Business Category

Loan Modifications

Alternate Web Sites
Industry Tips
Effective October, 2009 in California, it is illegal to collect any fees, regardless of the form, for negotiating or attempting to negotiate a loan modification for a residential mortgage. All modification services must be fully completed before any money can be collected. It is also illegal to divide fees or services into components for the purpose of avoiding this law.

HUD approved housing counseling agencies are exempt from this law.