THIS BUSINESS IS NOT BBB ACCREDITED

The Mortgage Consulting Firm, LLC

(866) 397-7143 937 North Cole Avenue, Suite 7, Los Angeles, CA 90038

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Description

This company's business is providing loan modifications, resident and commercial consultings services.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating11 complaint(s) filed against business1 complaint(s) filed against business that were not resolved3 serious complaint(s) filed against businessOverall complaint history with BBB

Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 1
Billing / Collection Issues 0
Problems with Product / Service 10
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 11

Additional Complaint Information

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

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  • Government Actions

    BBB has no information regarding government actions at this time.

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  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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100093344
BBB file opened: 3/30/2010 Business started: 6/4/2009
Contact Information
Thomas Pfirrman - Owner
Business Category

Loan Modifications

Alternate Web Sites
Industry Tips
Effective October, 2009 in California, it is illegal to collect any fees, regardless of the form, for negotiating or attempting to negotiate a loan modification for a residential mortgage. All modification services must be fully completed before any money can be collected. It is also illegal to divide fees or services into components for the purpose of avoiding this law.

HUD approved housing counseling agencies are exempt from this law.