THIS BUSINESS IS NOT BBB ACCREDITED

U.S.HomeSupport

(866) 946-9990 1442 East Lincon Avenue Suite 206, Orange, CA 92865

Print

Description

The company specializes in loan modifications and short sales for homeowners facing pre-foreclosure to permanently solve a homeowners financial problem through interest rate and payment reductions.

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Length of time business has been operating1 serious complaint(s) filed against businessOverall complaint history with BBB

Factors that raised this business's rating include:

Complaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary

1 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 0
Billing / Collection Issues 0
Problems with Product / Service 1
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 1

Additional Complaint Information

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

top
100081449
BBB file opened: 4/14/2009 Business started: 2/28/2007
Licensing

Agency: Department of Real Estate License Number: 01440772 Status: Licensed

Contact Information
Thomas Kim - President
Number of Employees

8

Business Category

Loan Modifications

Alternate Business Names
U.S.HomeSupportUSHomeSupport.com
Alternate Web Sites
Industry Tips
Effective October, 2009 in California, it is illegal to collect any fees, regardless of the form, for negotiating or attempting to negotiate a loan modification for a residential mortgage. All modification services must be fully completed before any money can be collected. It is also illegal to divide fees or services into components for the purpose of avoiding this law.

HUD approved housing counseling agencies are exempt from this law.