BBB ACCREDITED BUSINESS SINCE 03/01/1985

ARC & USA Valley Central Appliance Service

(818) 989-4108 6048 Hazeltine Avenue, Van Nuys, CA 91401-3524

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Description

This company's business is appliance repair services.

BBB Accreditation

A BBB Accredited business since 03/01/1985.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

33 complaint(s) filed against business

Factors that raised this business's rating include:

Length of time business has been operatingResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

33 complaints closed with BBB in last 3 years | 11 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 3
Billing / Collection Issues 4
Problems with Product / Service 24
Delivery Issues 0
Guarantee / Warranty Issues 2
Total Closed Complaints 33

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

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Additional Information

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44283
BBB file opened: 3/1/1985 Business started: 7/1/1979
Licensing

Agency: BEAR: Electronic & Appliance Repair License Number: 40835 Status: verified In California, businesses offering electronic equipment or appliance installation or repair, car audio or alarm installation are required to be registered with the Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation. For the most up-to-date information regarding the licensing status visit http://www.bearhfti.ca.gov/license_chk.shtml or by call (916) 574-2041 or (916) 574-2069

Contact Information
Ross Galperin - Vice President
    Neil Sigal (Partner)
Number of Employees

2

Business Category

Major Household Appliance Installation Service

Alternate Business Names
ARC & USA Valley Central Appliance ServiceARC & USA Valley Central Service, IncARC ApplianceARC USA, Inc.ARC+USA Appliance RepairARC & USA Appliance Service
Alternate Web Sites