THIS BUSINESS IS NOT BBB ACCREDITED

Jeff Paul, LLC

(800) 266-5664 20630 Nordhoff Street, Chatsworth, CA 91311

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Description

This company's business is offering educational instructional tools

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

145 complaint(s) filed against businessFailure to respond to 29 complaint(s) filed against business32 complaint(s) filed against business that were not resolved13 serious complaint(s) filed against businessOverall complaint history with BBBGovernment action(s) against businessBBB does not have sufficient background information on this business. BBB made at least two requests for background information from business. BBB has not received a response from business and/or has not been able to verify information received from business.

Customer Complaints Summary Read complaint details

145 complaints closed with BBB in last 3 years | 14 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 59
Billing / Collection Issues 15
Problems with Product / Service 65
Delivery Issues 1
Guarantee / Warranty Issues 5
Total Closed Complaints 145

Additional Complaint Information

Most complainants allege difficulty cancelling, and unauthorized credit or debit card charges. Complainants allege they purchase the company's wealth building offer for a one month period, however, the company fails to acknowledge cancellation requests, and continues deducting monthly charges from their credit or debit account. Other buyers claim the company misrepresents the profit potential associated with their business opportunity offers, poor customer service, dissatisfaction with materials received, failure to honor the three day recission rights, and failure to make refunds. The company responds to some complaints by issuing full or partial refunds, or providing explanations.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    Agency: Federal Trade Commission (FTC)Los Angele
    Description: On June 30, 2009, the Federal Trade Commission filed a complaint in U.S. District Court for the Central District of California, naming this company, two principals, and three purported “inventors” who marketed three get-rich-quick schemes, duping hundreds of thousands of consumers into paying approximately $300 million. The defendants marketed “John Beck’s Free & Clear Real Estate System,” “John Alexander’s Real Estate Riches in 14 Days,” and “Jeff Paul’s Shortcuts to Internet Millions.” The defendants allegedly made false and unsubstantiated claims about potential earnings for users of these systems. According to the complaint, the defendants used frequently aired infomercials to sell the systems for $39.95 and then contacted the purchasers via telemarketing to offer “personal coaching services,” which cost several thousand dollars and purportedly would enhance their ability to earn money quickly and easily using the systems. In addition, all purchasers were signed up for continuity programs that cost an additional $39.95 per month, but which were not adequately disclosed to consumers. Some consumers also continued receiving unwanted sales calls after they told the defendants’ telemarketers to stop calling. The case is currently pending.
    Date of Action: 6/30/2009

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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13097030
BBB file opened: 1/29/1999
Contact Information
Mitch Mitchell - Senior Supervisor
Number of Employees

1

Business Category

Marketing Consulting Services

Alternate Web Sites
Industry Tips
This company advertises a variety of business opportunity offers. The offers range in price from $39.95, up to thousands of dollars. When considering any business opportunity, we suggest you carefully review the offer, background information on the company, its principals and officers and the contract if you are required to sign one. Obtain written clarification of all verbal promises and any unclear issues. Insist that the company prove any earnings claims it makes to your satisfaction.

Many questionable work-at-home offers are perpetrated through classified advertising. No matter where you find classified ads online, you are likely to find some false and misleading claims. For example, some classified ads promote quick and easy get rich ventures, traditional pyramid schemes, or the basic chain letter scenario. Traditional work-at-home schemes, such as making handicrafts or stuffing envelopes, have been replaced by offers to use your home PC to make money fast in your spare time. Con artists who previously touted scams through newspapers, U.S. mail and telemarketing are using computers to reach potential victims. They can sit at their keyboard and reach hundreds of thousands of people, pretty much for free, in a short period of time. Getting a phony ad or message out is now cheap and easy. To evaluate tempting, on-line solicitations which offer a chance to earn money by working at home, follow the same signals that tip you off to potential frauds in print and other media.

Watch out for warning signs to questionable online advertising, such as overstated claims of product effectiveness, use of hype titles, exaggerated claims of potential earnings, profits, or part-time earnings, or claims of “inside” information. Also, be leery of offers which require money for instructions or merchandise before telling you how the plan operates, or if they tell you that no experience is necessary. Anyone victimized by work-at-home offers over the Internet can file a complaint online or off-line with their Better Business Bureau. Consumers who remain silent allow others to be swindled by these fraudulent operators.